Frequently Asked Questions
Frequently Asked Questions
Use any credit or debit card number, or PayPal. Your payment information will be securely saved. You will be billed monthly for your membership fee. All gas you receive will be billed weekly when we deliver gas to your vehicle. You can always track your deliveries in your member portal.
Yep, you can cancel Zigi at any time. Submit a cancellation order through the member portal. Cancellations should be made up to 5 business days before your payment date in order to avoid additional service charges.
Yes. Visit our Groups page to learn more about the benefits you get when you use Zigi for your office, fleet or neighborhood. Contact us to discuss pricing.
Simple, we don’t have the overhead associated with a typical station and we buy gas from the same distributers they do. We’re able to offer prices comparable with your local station, but with the added convenience of delivery.
Yes, we get our gas from the same distributors used by most service stations. However, unlike service stations, our gas does not sit in underground tanks. The tanks in our delivery trucks are new and always clean.
Zigi is Weights and Measures certified and uses the exact same pump and meter technology you’d find at a gas station, including an auto shutoff when your tank reaches its full capacity.
Currently, no, but we will offer tire pressure checks, window washing and other services in the near future.
Zigi works all day, everyday! Once you’ve picked your delivery window, Zigi takes care of the rest.
No. After you become a member, we’ll record your preferred location, whether it’s your home or office. All deliveries will be made to this location. On your delivery day, make sure the car is accessible, the gas flap unlocked and the car doors locked. Our trucks are certified and our drivers go through hours of safety training, so we’ll make sure to treat your car like it’s our own.
When you become a member, you will be asked to provide some basic information about your car: make, model, color, year and license plate number.
Zigi does not currently deliver diesel. We only deliver high quality Unleaded 87 Regular or Unleaded 91 Premium.
You bet. Zigi’s delivery drivers are commercially licensed and HAZMAT-trained. Our DOT-certified trucks are equipped with 109-gallon aluminum tanks, spill containment kits, fire extinguishers and Weights and Measures-certified meters. We’ll treat your car as if it were our own.
Yes, in fact it’s great for the environment. Imagine how much gas can be saved by not making trips to the service station. Now imagine if everyone used it. A lot fewer trips to the service station means a lot less wasted fuel and CO2 emissions. And can you imagine how much gas is spilled at the service station?
No. Our pumps are grounded and Zigi drivers are thoroughly safety trained.
Yes. In fact, paying Zigi is safer than using a card at a service station, where thieves routinely steal credit card information.